My Southern Cross 4.1.16

Designed for members, the My Southern Cross app offers a fast, easy, and secure way to manage your health insurance. Use it to check benefits, balances, request prior approvals, and submit online claims efficiently. Additionally, the app provides access to online GP consultations through CareHQ.

Key features of the app include:

• Manage your health insurance policy on the go
• Check benefits balances and view coverage details
• Submit claims and request approvals for upcoming treatments
• Access policy documents and communications
• Online GP consultations available 7 days a week through CareHQ
• Update contact details
• Review cover expenses
• View and redeem member offers

*Claim functionality available to policyholders only
**Prior approvals not offered for HealthEssentials plan members.

To utilize the My Southern Cross app, you must be a Southern Cross Health Insurance member registered for My Southern Cross. By using the app for claims, you consent to receiving communications online via My Southern Cross.

Upon installing the My Southern Cross app, you acknowledge reviewing and agreeing to our Mobile App Terms of Use (link) and Privacy Statement (link). It is vital to note that benefits visibility and claim submissions via the app are subject to your current policy terms and conditions.